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Kroger Apologizes For Food Stamp Shaming

September 26, 2012 by  

WARNER ROBBINS, Ga., (UPI) –  A Georgia woman says she is not satisfied with the apology she got after a Kroger store manager chastised her for being on food stamps.

Cindy Nerger told ABC News the $15 gift card the chain gave her is no use to her since she does not plan on shopping there again. She would also like a personal apology from the manager, who was transferred to another store, and believes he should be demoted and given additional training on how to treat customers.

But Nerger said she does not want him to be fired.

“I didn’t want anybody to be in the food stamp line with me,” she said.

Nerger said she and her husband depend on food stamps because his carpentry business has not been bringing in enough income to feed them and their daughter. Nerger herself is unable to work because she has a chronic kidney disease and spends 12 hours a day hooked to a dialysis machine while she waits for a transplant.

She said the problem at the Kroger in Warner Robbins, Ga., began with a dispute about whether food stamps could be used for some of the items she was buying. She said the manager eventually told employees “just give them to her” and then turned on her when she remarked that she had been right.

She quoted him: “Excuse me for working for a living and not relying on food stamps like you.”

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  • Harold Olsen

    I’d be interested to know what items she wanted to buy that the store did not want to sell her. Food stamps are supposed to be used only to buy food items. Did she try to buy beer or wine or something of that nature? Perhaps detergent or other cleaning items all of which are not supposed to be bought with food stamps. I’m willing to be that that was what happened.

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