Consumer Reports On Obamacare: ‘Stay Away’


Consumer Reports has bailed on Obamacare, at least for now.

The consumer advocate magazine is cautioning would-be volunteers who wish to enroll in overpriced government-managed health coverage to “stay away” from the bug-ridden rabbit hole at

“If all this is too much for you to absorb, follow our previous advice: Stay away from for at least another month if you can. Hopefully that will be long enough for its software vendors to clean up the mess they’ve made,” advises Consumer Reports’ Nancy Metcalf, whose tolerance for the Federal health care marketplace has steadily eroded over the course of its bad rollout, now three weeks in the (un)making.

Her assessment comes after repeated attempts at walking through the enrollment process, and doesn’t even begin to consider the cost and coverage merits (or lack of them) of the Affordable Care Act itself.

Working with Phoenix-based software tester Ben Simo, who’s been tracking the many problems that plague the Federal health care website, the magazine ran through all the many hang-up points in the online sign-up process, concluding that completing an Obamacare application is equal parts faith and gritty determination. Metcalf’s enrollment walkthrough is fraught with advice like this:

If you are truly successful, you should receive an “account activation” e-mail within a few hours to verify that the email address you gave was legit. Answer it promptly, because if you don’t, will time you out. If the e-mail never comes, you’ll have to go back to square one.

The magazine continues to hold out hope that the technical problems will eventually all be solved, but its bottom-line advice even for people who’ve bought in to the big-government corporatism of Obamacare – at least for now – remains unequivocal: don’t be an early adopter.

Personal Liberty

Ben Bullard

Reconciling the concept of individual sovereignty with conscientious participation in the modern American political process is a continuing preoccupation for staff writer Ben Bullard. A former community newspaper writer, Bullard has closely observed the manner in which well-meaning small-town politicians and policy makers often accept, unthinkingly, their increasingly marginal role in shaping the quality of their own lives, as well as those of the people whom they serve. He argues that American public policy is plagued by inscrutable and corrupt motives on a national scale, a fundamental problem which individuals, families and communities must strive to solve. This, he argues, can be achieved only as Americans rediscover the principal role each citizen plays in enriching the welfare of our Republic.

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  • mari

    We all know that the website is horrible. Why doesn’t someone talk about the lack of a browsing section. What are they trying to hide? If you can’t lay it all out there for everyone to scrutinize how are you supposed to decide? This is more of that, “You have to buy it to find out what’s in it.” More double speak, less transparency.

    • Bob Gillis

      Just like you have to pass it, to know whats in it, according to Nancy Pelosi. I wonder if someone stood behind Pandora and said that. The difference between Pandoras box and Obamacare, was there was hope in the bottom of Pandoras box. Obamacare will leave us hopeless.

  • 10-Nov-1775

    U.S. government policy–“If it is not broken, fix it till it is.”

  • Vis Fac

    Fixing the “technical difficulties” on a website is far easier than fixing what’s wrong with ODUMBOCARE

    No government ever voluntarily reduces itself in size. Government
    programs, once launched, never disappear. Actually, a government bureau is the
    nearest thing to eternal life we’ll ever see on this earth!!!

    The best argument against democracy is a five-minute conversation with the average voter. Winston Churchill

    You don’t have to be a Marine to make a difference the only requirement is being truly patriotic and the willingness to back it up!!!

    Libertas inaestimabilis res est

  • Karll

    The “fun” has just started with this big gubmint power grab.

  • Lizard

    I ruse refuse to sign up for Obama F—ck .. Also i will not abide by any new laws this Muslim passses

  • Lizard

    Perfect and well said ..I am sick of power tripper he is not my president

  • TheSilverRanger

    Remember what the Scheter brothers did during the Great Depression when FDR’s New Dealers forced them to do business the governments’ way. Sue the government on behalf of Freedom of Religion!

  • WiSe GuY

    Who is STUPID enough to sign up for slavery?
    Your Master, 0bama commands you.
    Your Messiah 0bama commands you.
    Your hero 0bama commands you.
    Your god 0bama commands you..
    When 0bama takes away your food stamps, your 0bamaphone, your welfare, your section 8 housing, will he still be your god?

    • Phil

      Useful idiots are never aware of the fate their leaders have for them once their vote is no longer needed. Hence the name….Useful Idiot.


    I went to the calculator for my state about Obamacare and it is way to expensive.I will never go to the Doctor again no matter how sick I get because I am not going to sign up for Obamacare.

    • truesoy

      ok…,but remember that foolishness has a price.

      • Phil

        Yes. We all pay the price for the Fools that voted Obamao in.the first time. The second time doesn’t count because he stole it just like ADOLPH.

    • Phil

      Call it DEMOCRAT CARE for now on. Make it stick to them. If they are so proud of it let them own it. After all not one Republican voted for it.

  • truesoy

    Nice try, Ben. But only fools will follow your advice, and that’s the truth.

    • John Rodgers

      What advice did Ben give? I think he only told people that Nancy Metcalfe said to wait until the website bugs are corrected. Good advice if you expect something to work correctly.

      • truesoy

        Apparently you did not understand the article nor its purpose, which Ben uses it as a vehicle to convince people, young people that is, not to sign up. And do you know why Ben is doing that? I’ll tell you why; because it is a conservative’s wet dream to have the ACA fail, and a way to do it, they think, its by discouraging people from participating. And that is their agenda. And you know it.

        • Robert Messmer


          Apparently you have some non-human ability to discern someone’s intentions from their quoting info from someone else. BTW even CNN ran a couple of “pieces” on the disaster that is only they didn’t actually call a spade a spade, just said that they couldn’t ever log on. The conservatives don’t have to have wet dreams about ACA failing, the Democrats have already assured that result.

          Here is a completely non-political treatment…low toned but a must watch to the end.


          • truesoy

            You are mistaking the ACA for the malfunction of the website. The affordable care act (ACA), or as yoy like to refer to as ‘Obamacare’ is nothing more than a vehicle by which people can apply for medical insurance provided by insurance companies. The ACA does nor, and hear this, does not provide for healthcare. The ACA only provides the means for people to purchase healthcare from and insurance carrier. Are you still with me?. Therefore, just because the website is having some problems does not make the ACA a disaster. The website will be fix and people will be able to buy affordable health insurance.

          • Robert Messmer

            No math is what makes the ACA a disaster, not the failure of the website. They had 3 and 1/2 years to get the website right and screwed it up. Basically what the ACA provides for is the hiring of 16,000 more IRS agents. Since there was never anything preventing people from getting medical insurance there was no need for the government to provide a means to acquire it.

          • truesoy

            There were always many things preventing people from getting medical insurance, and/or preventing them from keeping the insurance they already had. And that is fact that no one can deny, not even the most oblivious of the oblivious among us.
            You know, I know a thing or two about insurance, and if you have a question, please, don’t hesitate to ask for I can help you.

          • truesoy

            I almost overlooked, or actually I did, this site you referred me to. Now I have to respond:
            a) Mr. Ransey is mistaken in his assertion about insurance. When you insured a large number of people, and this is what true group is, all pre-existing conditions for that group are accepted because the risk is spread. This is what the ACA does, it spreads the risk, and the way it does it is by mandating everyone to participate. So when Mr. Ramsey talks about actuaries he really does not have all pertinent information about its working. True, if an insurance carrier takes mostly sick people then, the actuaries would have to show the need for increase premiums or cancellation of the policy. This is why, and going again to what I just wrote above, that you have to have large group participation for it to work. SAnd this will be cheaper in the long run compared to what we have now. The way it is now a person with no insurance uses the emergency room as their primary doctor, and the cost is passed on to the people with insurance and in turn the hospital charges more to the insured, and the insurance company increases premiums. The hospital gets pay from the government too. This is called cost shifting, something that Mr. Ramsey apparently don’t know about.
            The way it is now is not a very good system, and I’ll tell you why. Insurance is private enterprise like no other. For starters they, the insurance companies, sell you a product that is not consumer friendly for they only make a profit when the customer does NOT use it,; hence all the exclusions and limitations in an insurance policy; plus the prospects of cancellation if you cost too much money. Health insurance from an insurance company is not a good investment, it is more like playing Russian Roulette with your health.,
            We could probably have a ‘public option’ like Obama proposed a while back. A ‘public option’ is nothing more than the people’s financial effort to become self- insured and have the government as the administrator of the plan. This would be similar to what large corporations do. They do self-insured and hire an insurance company as the plan administrator. And it saves them money. And it is not communism, which apparently Mr. Ramsey don’t know what it is. And he should use math properly, too
            I hope I was able to help you there..

        • John Rodgers

          Your opinion is based on partisan politics. Making decisions on my part is usually not based on politics. As an example, if the Republicans told me the sky was green. I can disagree with that, and quite often the “SO CALLED ??” conservatives are in fact very wrong. Your inability to see a story for what it is might be a mental condition. I suggest you sign up for Obamacare to see if it’s covered.

          • truesoy

            I don’t base my opinion on partisan politics, otherwise I’d be a republican. Lets face it, this thing you call nowadays ‘Obamacare’ is an old republican idea that even the Heritage Foundation was pushing for in the 80’s and of which the ‘personal mandate was at the core of the plan and the reason being that personal responsibility is very important to the republicans, or so they claim.
            Back then it was the best since apple pie, and now they want you to believe is no good, that it is a disaster. Well, I want to know then, were they lying to us before, or are they lying to us now?

          • John Rodgers

            Many articles all over the web dispute Romneycare and Obamacare as such similes. I’ll link one (just one) straight from Google only for debate.


            I also made it very clear that at times and I’ll type it again from my previous comment:

            “…and quite often the “SO CALLED ??” conservatives are in fact very wrong”

            Romneycare was a good example of wrong!!!!!

            Romney was not my ideal for President anyway, just not as bad as Obama.

  • Doug Nusbaum

    Question: Is it possible for a conservative organization to write more than a paragraph without lying? Now, I suppose that there may be some comment somewhere that can possibly be shown to be associated with CR, that indicates that could be interpreted as CR not liking ACA.

    But simple minded me, who has been on the web since ’94, could not find it. I did find this:

    and in painful detail,d.cGE

    which fairly clearly indicates that the authors are liars.

    Oh — if there is such a link, then why was in not in the article?

    Perhaps the authors are to stupid to realize the difference in concepts between:

    The product is bad, AND
    The product is great, but it is a royal pain now to sign up, so wait a while.

    But as Gov Lindhal said. The republicans are the party of stupid, so I guess that this is what one should expect.

    • John Rodgers

      It was pretty clear in the article to me that Nancy Metcalfe said to stay away for a at least a month to work problems out of the website.
      Here is the quote from the article “If all this is too much for you to absorb, follow our previous advice: Stay away from for at least another month if you can. Hopefully that will be long enough for its software vendors to clean up the mess they’ve made,”
      The article closes with “don’t be an early adopter”.
      How can this be construed as an attack from conservative media??
      I would feel the whole screwed up process for Obamacare as an attack on one’s patience and mental well being. The advice posted might just save the sanity of someone looking to get insured!!
      Unfortunately because all you liberals cater to the lowest common denominator of STUPID, you will attempt to make every article penned with her original quotes as a means of promoting a lie that conservative articles are attempting to make it look like Consumer Reports has changed their opinion for their love of Obamacare. Once again, you and your fascist party go on the hyper-defensive, attempt a sham against any conservative media, and like zombies the brainless vote for bigger government. Unfortunately too much of America does qualify for brain dead and you win!

    • alboy5

      Obamacare is like 20 hydrogen bombs dropped on major cities in U.S.

      • Doug Nusbaum

        Written by someone who does not know the difference between a hot fudge sundae and a fresh turd

    • Robert Messmer

      At the end of the first quoted statement, if you click on the blue word “advises” that is a link that takes you to CR web site where they discuss some of the problems with the ACA web site.

      The authors didn’t seem to have any problems since it quite clearly states”
      Her assessment comes after repeated attempts at walking through the enrollment process, and doesn’t even begin to consider the cost and coverage merits (or lack of them) of the Affordable Care Act itself.”

      Which clearly shows that they are saying that CR was only talking about the web site to sign up on, NOT what a crappy idea ACA is in the first place.

      Here is a completely non-political treatment…low toned but a must watch to the end.

  • steve

    Funny. I cancelled my consumer reports subscription years ago after they blindly threw their support behind obamacare without understanding or reading (sounds a lot like congress) it. Unbiased? Not with comments and articles like that.

  • ted

    That was my plan all along. Why rush to sigh up for this crap when it will probably be too expensive.

  • Blank Reg

    I worked at CR 12 years, as a techie. Nancy can barely keep her computer turned on. Most everyone there is somewhere to the left of Lenin. In ’09 when this thing was being debated, the President of CR had his nose firmly planted in Nancy Pelosi’s ass. They have an “Advocacy” division which is really a euphemism for “progressive/left/nanny state/lobbying”, for more regulations and taxes to “protect consumers”, meaning everyone who hasn’t bought a CR subscription. For their own good, of course. And they wonder why, try as they might, they can’t find a younger audience – their average demographic now is well over 60. That outfit is desperate to find relevance in an age of “information wants to be free”. The kids aren’t buying.

  • Gene Rossel

    Congratulations Consumer Report whose magazine I use every month and use to make purchase they tested and recommended. I hope this gets you more suscribers.

    I have been reading it for years and they do an excellent job in their testing and are not connected to any of the items. It is a very objective consumer reporting.

    Keep up the good work for consumers.

  • CSN

    N0^BAMA^CARE $$$$$$ = BOSTON TEA PARTY = TRASH IT OR DUMP IT! We’ll dress up like Indians and hack the website…oh..that’s right…it’s already hacked.

  • peter

    This is another funny part of Obamas “Hope and Change”. He hopes it works and will change it if it doesn’t. Oh wait he will blame Bush if when it doesn’t work and leave it to someone else to change! Fool and he can’t play golf either!

  • Quester55

    Go Ahead, Join Obama’s GENOCIDE Bill, Better Known to you Citizens as Obamacarem I Think you’ll Learn First hand & in Short Order, What’s like, Being Rich one Day & Poor the Next!! if You Live that Long?!

  • RevO’lution

    What is the answer to 1984? 1776!

  • alboy5

    Obama bin Laden care once you sign up will have deathsquads to disqualify you for any type of healthcare(after he forces you to pay for it) and rob you of medicare and social security, which will be used to transport illegals into this county.

  • alboy5

    Consumer reports should have stated ‘stay away from obamacare’ without any qualifications except ‘stay away from obamacare forever’

  • alboy5

    Obamacare for Alkaida.

  • alboy5

    Obama gets paid to sabotage the U.S. and probably wants a raise.

  • Jim B

    So many questions, so little time, especially since they burnt 3.5 year to get it to this dilapidated state… all that wasted taxpayer dough, shameful uh! The sorry truth, the systems already been hacked… oops exposed to security breaches i.e. any information you put into the system is now publicly traded… oops sorry about that too! Look you may at some time in the future be able to get in, apply, and actually get HC, but you will never be able to exit the system, no provision to do so cause the Architect was the Government… go figure. God help you if you get a job and were able to get affordable care through your new employer, you will have to fight your way out of the Fed/State system cause once your locked into their payment system (absolutely necessary to support all those who can’t pay for their own HC e.g. illegal aliens, dead beets, and welfare serfs) it will be like, well worse than trying to get your identity backs after its been stolen. Anybody see the interface to your HSA links in the BHO Web site yet, no, didn’t get that far, do you know who and how that is going to be managed, do you even know what it is? Signing up for this government run system will be the death of you, literally, but illiteracy is the key to this government debacle, and ignorance seems to be running through this country, like a zombie plague, the innocent standbyer (those so called independents i.e. do nothings) will get sucked in and pay the piper as well. Serves them right though, I have no use for those who sit on the fence and take sides after a victory has been declared. At the end of the day though, not enough to keep this behemoth a float, Ka-Boom!

  • Motov

    Sound advice from consumer’s report.

  • vincent marquette

    Stay away and send it away. Send it to Kenya.